Privacy Policy - artisan

At The Artisan Emporium we respect your privacy & implement certain practices to safeguard & manage all your personal information. Please go through the following statements to learn about our Privacy Policy. 

1. Consent

 By Visiting the Website , you agree to the practices & terms and conditions mentioned in this Privacy Policy and you consent to the Collection, Use and Disclosure of your information in accordance with the information described in this Privacy Policy.  

2. Information Collection:

 When you use our website, be it for any purpose, various information is collected in order to better understand, protect & serve our users These include: 

  • Information provided by you: 

We collect personal information such as name, username, phone number, email addresses, shipping/billing addresses, billing information, details about your purchase preferences and interests that you provide to us through the website in various circumstances such as when you register a free account at The Artisan Emporium Site ,order products, post messages/feedbacks on the site and get in touch with us through our contact us form.  

You can always choose not to provide a particular information. However if you choose not to share information that is mentioned as mandatory, you will not be able to use that particular service or feature of the website. 

  • Automatically Collected Information:

These are basically device information that we automatically receive & record whenever you interact with our website and includes information regarding your IP address, web browser, time zones, the page you requested, the products/web pages you viewed. We use various technologies for data collection such as Cookies, Web Beacons, Pixels & Tags. 

Cookies are small files placed on your device/computer that allow us to get information about your browser or device including how, when & what pages of Our Website are visited and by how many people. 

Although most of our cookies are session based i. e they are temporarily stored & gets deleted as soon as the session expires or you close the browser, you can always choose to decline our cookies if your browser permits. But by doing so you may not be able to use certain features of Our Website. 

Web Beacons & Pixels are digital files that may be used by Our third party advertising networks to assist in targeted advertising & for research and reporting purposes. 

 Please note that Our Privacy Policy does not cover cookies, web beacons, pixels or other data collection technologies put in use by third parties.  

 3. Usage & Sharing of Personal Information

All Information collected by us is for the sole purpose of providing services to you, improving our products and services, and complying with legal procedure. We may use any personally identifiable information as well as device information to:  

  • Fulfill & process orders placed through The Artisan Emporium Site 
  • Address customer service requests & queries 
  • Communicate regarding your ongoing/ recent orders 
  • Notify you about offers, special services, events & latest updates 
  • Administer your The Artisan Emporium account 
  • Research & Analyze customer preferences & website interaction in order to improve and optimize our website & services. 
  • Administer targeted ads & offerings. 
  • Prevent Or Investigate any illegal activity, potential risks, frauds and violation  of our Terms & Conditions  

As per Our Privacy Policy Norms, we do not sell or rent any of your  personally identifiable information to any third parties. However we do share some of your personal information when and where required only through the following ways: 

  • There are certain circumstances where third parties may be involved in providing services to you through our Website. If you choose to use those services, we are required to disclose your data to the extent we deem it necessary for them to carry out those services.  
  • In certain situations concerning law infringement, safety & security, protection of our rights or illegal & fraudulent activities, We are required to disclose your personal information to concerned law enforcement authorities and government officials. 

4.  Security of personal information

To protect your data from loss or unauthorized access, we make use of various security techniques & technologies and follow generally accepted industry standards. 

For instance, you are required to protect your account with a password, which is generated by you while registering on our website and all your data is stored on secure servers accessible by limited authorized personnel at The Artisan Emporium.  

However please note that we cannot guarantee a 100 percent security of your personal information since no form of electronic storage or transmission over the internet is “Truly Secure”. There are many external factors that may compromise & breach the security of your data.  

On certain pages, the website may contain links to other sites and their pages. We have no authority over the privacy practices on other sites & suggest you to go through the privacy policy published on that site for the same. 

5. Your Access to personal information

Once you have registered, you can access, review and in certain cases edit/delete your personal information that you submitted during registration including name, password, email address & addresses anytime and from any device. 

It is however to be noted that even after updating any information, we may retain in our records the prior information. Moreover, after deletion of any data from your account, we cannot ensure that your data will be completely removed from our database or private records in leu of certain technical as well as legal constraints. 

6. Changes In Our Privacy Policy

 If found necessary(for example- due to regulatory or legal reasons) , we may be required to update our privacy practices. And once the changes have been updated, you are bound by the new Privacy Policy while using the website. 

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